ValueMe Reviews
ValueMe Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ValueMe has a 1.5 star rating from 15 reviews and 80% unfavorable feedback; consumers report poor customer service, slow payouts, and high perceived price level.
Key Takeaways for Future Customers
- Check recent ValueMe reviews before earning points or redeeming rewards.
- Expect delays on payouts; keep records when requesting refunds or support.
- Use caution if relying on app notifications for account access.
Negative Feedback / Risk Areas
- Frequent customer complaints about unresponsive customer service and email support.
- Many report missing rewards, delayed payouts beyond 48 hours, and account login loss.
- Requests for refunds and resolution often go unanswered.
Positive Feedback
Users find the app easy to use and like free gift cards and points redemption when payouts work as promised.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ValueMe has a 1.5 star rating from 15 reviews and 80% unfavorable feedback; consumers report poor customer service, slow payouts, and high perceived price level.
Key Takeaways for Future Customers
- Check recent ValueMe reviews before earning points or redeeming rewards.
- Expect delays on payouts; keep records when requesting refunds or support.
- Use caution if relying on app notifications for account access.
Negative Feedback / Risk Areas
- Frequent customer complaints about unresponsive customer service and email support.
- Many report missing rewards, delayed payouts beyond 48 hours, and account login loss.
- Requests for refunds and resolution often go unanswered.
Positive Feedback
Users find the app easy to use and like free gift cards and points redemption when payouts work as promised.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Winston Salem, North Carolina
Account
Wanted my account phone number changed that never happened I was able to get back into my account with my old phone number and now it said my account is under review and I can't cash out the money which doesn't make since to me
- Legit money
- Customer service doesnt do their job
Preferred solution: For them to fix my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Minneapolis, Minnesota
Resolved: Missing reward
Still have not received my reward. I cashed out on July 8th, and today is July 19th.
I would like a reply as soon as possible because this is unfair. My email on the app is jeanettehatcher8@***.com, and the phone number on the account is no longer available.
Preferred solution: Full refund
User's recommendation: Unsure because this is my first time having a problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis is to inform you that the app say...
- - Account not found; joined in 2024.
- - On 7/25 login worked; by 7/27 the account isn’t recognized, logs out, and 10-point status since Aug 2024 is lost.
This is to inform you that the app say my number 626-688-**** is not found but as you can see I been with you since 2024. I want to know what happened.
I just check my account on 7/25/2026 and was fine but as of today 7/27/2026 my account is not recognized and I was logged out and tried to log back in account not recognized. And Know I had to start all over again and lost my 10 points status since I joined in August 2024.
Please advise why this happened and recover what I lost. The last rewards I claimed was in April.
Regards
Christopher Gonzales
- Getting points to redeem
- App crashing
Preferred solution: Why I my account was not recognized after logged out without me knowing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
They logged me off and took my money
- - Nearly $80 was in the app balance.
- - A notification led to logout and the number being unregistered; emails went unanswered.
I've been on the app for quite a while now and had close to eighty dollars on it. One day, they send me a notification and my phone dies.
When I charge my phone up and check the notification in app. I was logged off and later said that my number was not registered.
I've sent numerous emails in one phone message. I have yet to hear anything back.do not bother
- It didnt mess with my phone at all and the surveys were interesting
- Screwed me on my money and have yet to respond back to me
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Winston Salem, North Carolina
Still no response
I have been contacting them for week and still no response to my emails or reviews nothing at this point idk what else I need to do I just want my information fixed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI'm waiting for somebody to call me back I have a question
I downloaded the app I wanted to know can I get the money off to what I earned can you please give me a call so I'll know 603-820-**** thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Winston Salem, North Carolina
The customer support does not respond to any of the email I sent which is the only way of contacting them
Just don't download the app or if you are having the same problem just keep contacting them
They just refuse to answer my emails I have money loading up on the app that I could use and can't get to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mexico City, Ciudad De México
Disappointed
Just gotta keep trying they will answer eventually hopefully
I am disappointed I spent months with the app on my phone I ended up getting a new phone number so I couldn't log into the app I contacted the support email multiple times and I haven't heard anything back I've called every number I could find and I still can't get through to them I don't know what else I can do to get in contact I've made a review on the app store and now I am making this one y'all really need to do better
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Detroit, Michigan
Value me
I'm unable to contact in regards to my reward...no response I've had no issues in the past but now I'm not getting my reward it has been 10 days
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hedgesville, West Virginia
Cashout
I have sent numerous emails over the past week and a half. No one has responded.
I am having to watch over my email and spam with nothing from ValueMe. I cashed out $10 to my PayPal over a week ago.
IDK what's up with them. Never had an issue like this before!
- Was convenient
- Not convenient anymore
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kansas City, Missouri
I cashed out for 1000 points to my...
Allright
I cashed out for 1,000 points to my PayPal account and updated my email address to [EMAIL_ADDRESS], and I have not received my payout. How long does it take to get the email to send to PayPal?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI'm waiting for him to call me back
I called and I left a message my name is Brian Thomas but number 603-820-**** and I would like him to call me back thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRedeemed points problem
- - Redeemed points on Dec 30 for a $10.30 Amazon gift card but no reward as of Jan 15.
- - The app promised rewards in 24-48 hours, but there is a delay.
There has been no issue resolved from valueme I redeemed points on December 30th 2024 an it's January 22nd 2025 they have refused too give me the reward I earned from them
I have been waiting too get my redeemed points since December 30th I ask for my reward to be put on Amazon gift card for $10.30 cents it is now January 17th an still no reward for the points I redeemed this is totally unacceptable an not a good way too treat a customer what I don't get is you have my email address which is shannonaebischer66@***.com an that is how every other time I redeemed points they sent it to my email address with instructions on how to get my reward now I feel like valueme ripped me off An don't care about giving the people the reward that they rightfully earn I will be reporting this to the better business browser thanks for nothing
User's recommendation: Make sure you get your reward in 24 too 48 hours because alot if times it doesn't happen in that time frame
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot worth the time
- - Cashed out 1/13; it's been over a week with no resolution.
- - Emailed after 48 hours; no reply yet.
- - They are not loyal to customers.
I cashed out on 1/13 and here we are over a week. I emailed them because it's been over 48 hours but have yet to get a response back from them. I would definitely steer clear away from them as they are NOT loyal to us.
- Easy to use
- Lack of customer support
- Refuse to payout
Preferred solution: Full refund
User's recommendation: Steer clear, do not download
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Detroit, Michigan
Was paying now can't contact support and have not been paid
Not getting paid for my reward to paypal $10 they said 48 hrs it has been a week and I've tried 3 times to contact support but no response at all
User's recommendation: Don't download paid at first but not now also support does not reply when help or questions are needed
Keaau, Hawaii
Unhappy user
- - Tried to cash out $20 but never got it.
- - Emails sent over 3 months with no response.
- - Account status is Under Review; messages are blocked.
I tried to cash out for $20 but never got it. Emailed them over 3 months ago with no response.
Now my account is "Under Review" Horrible customer service. They need to fix or this app is just a scam.
1(22 - Not only did they never replied to two of my emails, but got a message today saying my messages are now blocked! Horrible and unprofessional!
User's recommendation: Don't download it
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